We're moving Mac management at Emily Carr from our retiring internal system (MicroMDM) to Microsoft Intune. Your apps, files, and settings stay exactly as they are — this only changes the management layer behind the scenes. Nothing is erased, no restart is needed, and you don't lose any work.
What you'll see and what to do
You'll get a notification that your Mac's management needs to move to Intune, with an enrollment deadline — you can also find it any time in System Settings → General → Device Management. Reminders appear daily, then hourly in the last 24 hours, but you can complete it the moment you get the first one. The whole thing takes about 90 seconds:
- Click the notification, or open the Device Management prompt in System Settings.
- Enter your Mac password.
- An enrollment window opens full screen — click through to the end.
If the deadline passes before you've done it, your Mac shows a full-screen prompt you'll need to complete before you can keep using it — it's the same quick step, so it's easiest to do it early, at a time that suits you.
Common questions
- Will I lose any files or apps? No — your new management profile installs before the old one is removed, so nothing is erased.
- Do I need to restart? No, the change happens in the background.
- It's asking for my password — is that normal? Yes, that's expected.
- Can I do this from home or on VPN? Yes — you just need an internet connection.
- Why are we doing this? Better integration with our Entra single sign-on, device-level passkeys, and stronger security — while keeping the same tooling you already use.
- What happens after I enroll? Your Mac guides you through setting up Platform Single Sign-On (a smoother, passkey-based login) — see the related article Enabling Platform Single Sign On on your Mac linked below.
Still stuck? Reply on your migration ticket or contact the Service Desk.