|
Use
|
Avoid
|
Explanation
|
| Collect data from people external to ECU. |
Craft FreeForm, Survey Monkey |
Microsoft Forms, Google Forms |
It is not permitted to use Microsoft and Google in this context, as both store form data outside of Canada. |
| Register individuals for an event or meeting time slot. |
Microsoft Bookings, Microsoft Teams (Webinar) |
EventBrite |
We do not maintain a enterprise contract with Eventbrite. Microsoft Bookings and Teams are mapped to our user directory, and integrated directly with Outlook calendar |
| Provide service and maintain a correspondence with the requester throughout the fulfilment process. |
TeamDynamix |
Craft FreeForm, Google Forms, Microsoft Forms, Fillable PDFs |
Requests placed through TeamDynamix can be managed by more effectively by the service team, and tracked centrally by the requester from submission through to resolution. |
| Define a logical workflow for handling submissions including conditional branches, assigned tasks, notification messages and approvals. |
TeamDynamix |
Microsoft Forms + Power Automate |
TeamDynamix provides a more structured context for request fulfilment, incident response and change management workflows. Requesters, approvers and diverse support teams can interact with requests centrally and with a common experience. Microsoft tools are too flexible ensure a consistent and structured centralized experience for all stakeholders. |
| Trigger the modification of Microsoft documents, data or other actions as a result of submitted data. |
Microsoft Forms + Power Automate + SharePoint |
TeamDynamix |
Power Automate provides easy to use, yet powerful automation for tasks within the Microsoft ecosystem. |
| Accept complex applications (e.g., data validation, multiple long form questions, multiple attachments, ability to modify and update fields after submission, long form help text + submission instructions, ability to export to PDF, Excel or Word Document). |
Microsoft Forms |
TeamDynamix |
Microsoft Forms provides the most flexible, easy use form builder that can handle complex requirements for data capture, post-submission editing and export to common document file types. |