Best Practices for Microsoft Outlook

Summary

Save time and stay organized with Outlook best practices.

Body

 

Table of Contents

Time Management Basics

Keep atop your emails, tasks and appointments with Microsoft's basic principles of time management

  • Reduce the number of places you read messages
  • Use rules to filter or move non-critical messages out of your inbox
  • Reduce the number of places where you manually file messages
  • Use a single calendar and to-do list
  • Process messages by the four 'D's
    • Delete it (manually, or with rules)
    • Do it (respond or file for reference)
    • Delegate it (forward)
    • Defer it (flag and categorize for later review in your task list)
  • Work in batches (use categories to group similar items)
  • Review your email, calendar + tasks regularly

Learn More

See Microsoft Best practices for Outlook.

Why you should try Outlook 'New', web and mobile versions

1. A cleaner, faster, more modern experience

The New Outlook and Outlook on the web share a simplified, modern interface that’s easier to navigate and faster to load, improving day‑to‑day productivity. 

2. Consistent across all your devices

Microsoft’s “One Outlook” vision gives you the same look, features, and behaviors on desktop, web, and mobile—making switching between devices seamless. 

3. Better integration with Microsoft 365 apps

The new versions integrate deeply with Teams, OneDrive, To Do, and Copilot, making it easier to manage files, tasks, and collaboration from one place.

4. Stronger search, security, and performance

You get faster search, better filtering, improved phishing protection, and a more stable, cloud‑optimized experience. 

5. Designed for mobility and flexibility

The web and mobile versions are optimized for on‑the‑go use—quick loading, great notifications, built-in calendar views, and instant access to your tasks and meetings across devices

How to silence calendar notifications

This stops Outlook from automatically adding a notification to every new appointment or meeting you create or accept.

 

Outlook Classic/Legacy (Windows or Mac)

  • Open Outlook
  • Go to File → Options (Windows Classic) or Outlook → Settings → Other (Mac Legacy)
  • Select Calendar 
  • Under Calendar options, uncheck:
  • ✔ Default reminders
  • Click OK

New Outlook (Windows or Outlook on the Web)

  • Click the Settings (gear icon)
  • Go to Calendar → Events and invitations
  • Find Default reminder
  • Set it to None
  • Save if prompted

How many folders should you have?

Explanation
Inbox

Your landing zone for new mail—keep it clear by triaging quickly and moving items to the right place.

Junk

Automatically filters spam so it doesn’t distract you or clutter your main inbox.

Send things here that are purely unrelated to your job and/or seem potentially malicious.
Quarantine Things shouldn't go here but they do. The higher up you are in the organization, the greater the risk things will go here.
Promotional Material

A place to route newsletters, marketing mail, and low‑priority updates so they don’t interrupt your day.

Use rules to trim down your inbox. Set retention Delete after 1 year.
Reference Material (Optional)

Stores important info you may need later (policies, project docs, approvals), without clogging your active work folders.

Manager (Optional)

A dedicated folder for anything from your manager—keeps high‑priority communication easy to find.

Details

Details

Article ID: 11740
Created
Wed 2/5/25 12:34 AM
Modified
Fri 2/6/26 11:18 AM