How to Upload or Replace Your Digital Wallet Photo

1. Go to https://digitalwallet.ecuad.ca/ and select Login. Sign in using your Microsoft 365 (M365) email account. If you experience any issues signing in, submit an IT Support Ticket.
   
2. After signing in, click the pencil icon located below your current photo.
   
   
3. Review the photo requirements.                                                                                                    
4. Choose one of the following options:
   1. Upload - Select a new photo from your device. 
   2. Crop & Rotate - Adjust the image to the correct orientation and framing.                                                                                                                     
   3. Cancel - Cancel the upload 
   4. Submit - Submit your photo for review once you are satisfied
5. After submitting your photo, confirmation message will appear at the top of the page. You will also receive a confirmation email from "campuspayments@touchnet.com" 
6. An Emily Carr University staff member will review your submission. You will receive an email notifying you whether your photo has been approved or rejected. If approved, the photo will appear in your DigitalWallet. If rejected, you will need to upload a new photo that meets the requirements. 

If you have any additional questions regarding your photo upload or printing, please contact the appropriate office:

- Credit Students: onecard@ecuad.ca 

- Continuing Studies: csonecard@ecuad.ca 

- Staff/Faculty: fclerk@ecuad.ca