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Can't sign in? Get assistance with usernames, passwords, 2-Factor Authentication and MyEC transcript requests wherever self-service is not possible.
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Authentication / I'm Locked Out
Moodle Course Shells
AV Room Orientation
Kaltura Course Media
Microsoft 365 Guidance
My Student Software
Transcript Request
Application Access
Digital Wallet
Faculty Software
Minor Changes (where available)
MyEC
Computer / Software Change
Name / Username Changes
Assigned Laptop
Work Phone
Contractor and Guest Access
Access to Existing Data Analytics
Email Distribution Lists
Employee Status Change
Ergonomics
Exhibition Computing
Microsoft Teams Sites
Remote PC
Shared Mailboxes, Calendars, and Groups
ECU Lighthouse (SharePoint)
Virtual Private Network (VPN)
Confidential Data Access
Adobe Rentals (Graduate Students Only)
Laptop Loan
Email Forwarding
Not Sure / Other Request
Vulnerability and Patch Management
What would you like to do?
What would you like to do?
Activate my account
Close my account for a balance refund
Transfer funds to a peer
Do you need help with any of the following? (Select all that apply)
Do you need help with any of the following? (Select all that apply) (required)
Two-factor authentication (2FA)
Password or username recovery
Display name change
Locked or blocked account
Username / email address change
Download tax documents (T2202 or T4A)
Request an Academic Transcript
Transcript request option is missing in MyEC
Update my permanent address
ECU Username (if known)
e.g., ecarr1234@ecuad.ca
University ID (if known)
i.e., the 7-digit ID number printed on your OneCard
Details
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