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Digital Technology
Alumni Digital Services
Alumni Digital Services
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Get help with alumni digital services including printing, digital wallet and email forwarding.
How can we help?
This helps us show the right next steps.
How can we help?
Advice
Problem
Request
What's not working?
💡 Choose the option that best matches the problem you’re having.
▸ You don’t need to know the cause — we’ll take it from here.
What's not working?
🔑 I can't sign in or access a system
📁 Email, calendar or file problem
📶 Wi‑Fi or network connection
💻 Device or software (laptop, desktop, phone, headset)
🌐 ECU application or website
📽️ Classroom, lab, or AV technology
🖨️ Digital Wallet account, printer or scanner
🔒 My software isn’t licensed
❓ Something else / not sure
What do you need help with?
What do you need help with?
Digital Wallet
Moodle Course Shells
AV Room Orientation
Kaltura Course Media
Microsoft 365 Guidance
My Student Software
Application Access
Faculty Software
Minor Changes (where available)
Computer / Software Change
Name / Username Changes
Assigned Laptop
Work Phone
Contractor + Guest Access
Access to Existing Data Analytics
Email Distribution Lists
Employee Status Change
Ergonomics
Exhibition Computing
Microsoft Teams Sites
Remote PC
Shared Mailbox, Calendar + Microsoft 365 Groups
Identity + Access Management
ECU Lighthouse (SharePoint Intranet)
Virtual Private Network (VPN)
Confidential Data Access
Adobe Rentals (Graduate Students Only)
Laptop Loan
Email Forwarding
General Inquiry
Vulnerability + Patch Management
What would you like to do?
What would you like to do?
Activate my account
Close my account for a balance refund
Transfer funds to a peer
University ID (if known)
Your ECU student ID number, beginning with a 0
ECU username (if known)
Do you authorize ECU to close your print account and any balance?
By clicking 'Yes' you agree that the following are true:
- Your account balance is less than $300
- You have completed or withdrawn from your program
- You understand that a $25 administrative fee with be deducted from your account balance
Do you authorize ECU to close your print account and any balance? (required)
Yes
Anything else we should know? (optional)
Share any details that will help us assist you. If you don’t have your university ID or username, you can include identifying information (e.g., full name, date of birth, or program).
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code