Support Areas
IT Services provides onboarding / offboarding support for:
- ECU accounts and systems
- departmental and learning applications
- phones and assigned computers
- hiring or onboarding a new employee (staff, faculty, or student worker)
- transferring a current ECU employee to a new role
- onboarding contractors who require ECU systems access
- updating IT resource needs for existing employees
- ending access for departing employees or contractors
Eligibility
- An IT Service ticket is created automatically for all staff and regular faculty employment status changes
- Hiring managers and supervisors may use this form for additional support needs
Response Time
Please expect a reply within (4) business days.