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Services or Offerings?
Camtasia
  1. Services
  2. Learning Technology
Faculty and staff may request a license of Camtasia for use on a University or personal computer.
Home Use Software
  1. Services
  2. Digital Technology and Services
  3. Desktop and Mobile Computing
Access software off campus with short term loans and remote compute services
Microsoft 365 Apps & Services
  1. Services
  2. Digital Technology and Services
  3. Communication and Collaboration
Email and calendar, Outlook, Forms, 2FA (Two-Factor Authentication), Teams instant messaging, OneDrive and SharePoint document management.
Opt out of ECU Alumni email forwarding service
  1. Services
  2. None
Request to opt out of Alumni Association email forwarding service
Report a technology issue
  1. Services
  2. Digital Technology and Services
Report a technology issue impacting a University device, application or network. *ECU credentials required.
Research and Innovation Projects
  1. Services
  2. Research Services
Required form for all new research and innovation projects.
Shops + Studios Technical Support
  1. Services
  2. Fabrication + Exhibition Services
Request technical support in ECU’s shop, studio and media production environments.
University Phones
  1. Services
  2. Digital Technology and Services
  3. Communication and Collaboration
Physical, software and mobile phones, data plans, long distance codes, ring groups, fax and voice mail.
Zoom, Teams and A/V Room Systems
  1. Services
  2. Digital Technology and Services
  3. Communication and Collaboration
Orientations and assistance with campus A/V systems and videoconferencing tools.
Assigned Devices and Accessories
  1. Services
  2. Digital Technology and Services
  3. Desktop and Mobile Computing
Request upgrades to an assigned device including software, adapters or ergonomic accessories.
Departmental Applications
  1. Services
  2. Digital Technology and Services
  3. University Applications
Get help with Colleague, Yocale, Calendly, Advocate and other cloud-hosted applications
Employee Resources
  1. Services
  2. Digital Technology and Services
  3. University Applications
Add, transfer or remove University employees from digital services and organizational access groups
Moodle
  1. Services
  2. Learning Technology
Get early access to a course shell, troubleshoot enrollment or get extra assistance with content migration.
Self-Service Printing
  1. Services
  2. Digital Technology and Services
  3. Printing
Create a ticket to request a print account closure, get help installing drivers or assistance submitting a print job.
Event Technical Support
  1. Services
  2. Digital Technology and Services
  3. Communication and Collaboration
Arrange technical support for an upcoming event.