Support Areas
Support for Microsoft 365 university email and calendar tools and services, including:
- account delegation, shared mailboxes, calendars and groups
- distribution list access and configuration
- desktop and mobile client configuration (Apple Mail, Outlook)
- integrated calendar apps (e.g., Microsoft Bookings)
- mail rules, spam filtering, quarantine management, and safe/blocked sender settings
Eligibility
Active students and employees
Response Time
Please expect a reply within (3) business days.
Please expect a response within 24 hr business hours. Resolution time is dependant on the nature of the request.