Service Details
What Can I Request?
Faculty may request:
- custom configurations of software installed on classroom, studio, lab or remote computers, including version updates
- additional software titles
- changes to workstation layout
- changes to workstation behaviour or policy
Please note that:
- student requests are subject to faculty approval
- requests for new software titles are subject to budgetary processes and IT Services approval
- requests may require additional consultation with Technical Services staff and/or regular faculty members
Response Time
Please expect a response within 24 business hours. Resolution time depends on the nature of the request.