Support Areas
Students may request a chosen/cultural name change for their physical card and Digital Wallet display name. You can now change your chosen/cultural names in MyEC > User Profile page. You can see the instructions in this link.
Steps to request a card replacement:
1. If you need to replacement card due to a name change, go to MyEC > User Profile > Edit Personal Identity. If you lost your card and need a card replacement, skip this step.
2. The updated name will be reflected across systems, including OneCard, within 48 hours.
3. Submit this form to request a replacement card with updated name
See the OneCard page for all other inquires.
Response Time
Please expect a response from Student Services staff within (1) business week.