Get in Touch

Use this form to contact Continuing Studies with general questions or follow-up inquiries.

This Contact form may be used for questions related to:

• Courses and programs
• Registration or withdrawal
• Technical issues
• Certificates or transcripts (general information only)
• Course transfer or prior learning (general information only)
• Advising or next steps in your studies
• Other questions that do not fit a specific request type

Some requests are handled through dedicated services to support faster and more accurate processing. If your question relates to certificates, transcripts, advising appointments, or course transfer, you may be directed to the appropriate service after submitting this form.

Please provide enough detail in your message to help us route your request appropriately. A member of the Continuing Studies team will review your inquiry and follow up as needed.

What to Expect

• Your request will be reviewed by the Continuing Studies team.
• If your question is better handled through another service, we’ll guide you there.
• A member of the Continuing Studies team will be in touch to help you.

All communication and tracking related to your request will take place through your ticket.

Response Time

We aim to respond to Contact requests within 2-3 business days.

Privacy and Personal Information

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Personal information is collected by Emily Carr University of Art and Design under the authority of section 26(c) of the British Columbia Freedom of Information and Protection of Privacy Act. The information you provide is used to process and respond to your request and for related administrative purposes within Continuing Studies.

Questions about the collection, use, or disclosure of personal information may be directed to privacy@ecuad.ca.