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Service Details
Access your ECU Print Account
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To access your ECU Print Account:
Ensure your devices is connected to the
ECUAD-Student
campus Wi-Fi network
Go to
https://print.ecuad.ca/
and sign in with your myEC credentials
See this
instructional video
for more information
Request a Refund
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Graduating students can request to close their accounts and receive any remaining balance using
this form
.
If an account exceeds the maximum allowable amount of $100.00, the request for refund and closure of the account will be denied until the user has either transferred the exceeding balance to another user or spent the exceeding amount.
All refund requests related to printer, job or billing errors can be placed directly from within your ECU Print account.
Report a Printer Issue
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Instructional Materials
Additional support videos can be found
here
Written documentation can be found
here
If you encounter an issue affecting one of our printers, scanners or self-service kiosks, kindly report it using
this form
.
Additional support videos can be found
here
Written documentation can be found
here
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Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this service I found in the ECU Service Desk service catalog.<br /><br /><a href="https://servicedesk.emilycarru.ca/TDClient/114/Portal/Requests/ServiceDet?ID=2654">https://servicedesk.emilycarru.ca/TDClient/114/Portal/Requests/ServiceDet?ID=2654</a><br /><br />Print + Scan<br /><br />Get help installing drivers or assistance submitting a print job.