Emily reports an issue with her computer.
Support Areas
Incident response, troubleshooting and support for malfunctioning digital technology including:
- desktop and mobile computing
- Wi-Fi and networks
- printing
- phone services
- classroom technology services
- learning technologies
- university applications and websites
⚠️ Stop! You may be in the wrong place...
For these request types, please use our dedicated form instead:
Eligibility
Active students and employees
Response Time
Please expect a reply within (2) business days for requests that meet our incident criteria.
Please expect a response within 24 business hours. Resolution time depends on the nature of the issue.