Service Catalog
Authentication
Authentication
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Can't sign in? Get assistance with usernames, passwords & 2-Factor Authentication wherever self-service is not possible.
For the fastest resolution, please attempt self-service for forgotten
usernames
and/or
passwords
(2FA required).
Are you a Continuing Studies student?
Are you a Continuing Studies student?
Yes
No
Do you need assistance with 2FA?
Do you need assistance with 2FA?
Yes
No
Does your phone support Microsoft Authenticator?
Does your phone support Microsoft Authenticator?
My phone supports Microsoft Authenticator
My Android is too old (Android 6.0 or older)
My iPhone is too old (iOS 13.0 or older)
I do not have a smartphone
Alternate phone contact
University ID or ECU username
ID number as it appears on your OneCard, or username as provided by Continuing Studies.
Additional Details (Optional)
e.g. times that you are available for a Zoom meeting
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code