Service Catalog
Authentication
Authentication
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Can't sign in? Get assistance with usernames, passwords & 2-Factor Authentication wherever self-service is not possible.
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- See our
2FA setup guide
and
account recovery instructions
to learn if self-service is possible for your situation.
Relation to Emily Carr University
Relation to Emily Carr University
Continuing Studies (CS) Student
Degree Student (e.g., undergraduate, graduate, international exchange)
Employee (e.g., staff, faculty, CS instructor)
Guest (e.g., contractor, external partner, research participant)
Alumni
Emeritus
Which of the following do you need?
Select all that apply.
Which of the following do you need?
2FA assistance (e.g., can't register 2FA device, lost registered phone)
Password assistance (e.g., forgotten username, can't recover password)
Chosen name change
Academic transcript
Access or close digital fund accounts (e.g., print, Digital Wallet)
T2202 and T4A tax forms
Username change
Does your phone support Microsoft Authenticator?
Microsoft Authenticator works on most moderns smartphones.
Does your phone support Microsoft Authenticator?
My phone supports Microsoft Authenticator
My Android is too old (Android 6.0 or older)
My iPhone is too old (iOS 13.0 or older)
I do not have a smartphone
Phone Number
A number where we can reach you.
University ID or Username
Or, type 'I do not know'...
Do you authorize ECU to close your print account and any balance?
Click 'No' if you plan to spend your funds in the near future.
By clicking 'Yes' you agree that the following are true:
- Your account balance is less than $300
- You have direct deposit set up
- You have completed or withdrawn from your program
Do you authorize ECU to close your print account and any balance?
Yes
No
Details
Optional - any additional context or details we should know.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Other Fields
Your name
Your first name
Your last name
Your email address