Authentication

Service Details

All students, staff and faculty.

*No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.

Most university digital accounts use Microsoft 2FA.

Create Ticket

Frequently asked questions about Microsoft 365 2FA and its relation to University services.

How to set up 2-Factor Authentication (2FA) for your ECU account.

How to recover your username or reset a forgotten password without assistance from IT Services.

Wi-Fi is available throughout the campus for students, faculty, staff, and guests.

How to access your Service Desk account.

Steps for changing a temporary password or improving the strength of an older password.

How to use Microsoft 365-enabled 2-Factor Authentication at Emily Carr University.