Service Details


All students, staff and faculty. 

*No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.

Supported Accounts

Most university digital accounts use Microsoft 2FA.

Create Ticket

Related Articles (5)

Frequently asked questions about Microsoft 365 2FA and its relation to University services.
How to set up 2-Factor Authentication (2FA) for your ECU account.
Steps for changing a temporary password or improving the strength of an older password.
How to authenticate using Microsoft 365-enabled 2-Factor Authentication at Emily Carr University.
How to recover your username or reset a forgotten password without assistance from IT Services.


Service ID: 2645
Wed 7/27/22 5:25 PM
Fri 2/16/24 11:26 AM