Can't Sign Into Service Desk?

'Access Denied' error when signing into Service Desk? 

You may have another username with Emily Carr - either to access certain systems, or because you requested it be changed.  One username may have hyphens or extra numbers (e.g. you must type ecarr123@ecuad.ca to access one service, but use emily-carr@ecuad.ca to access another).  

Solutions

  • Create a ticket using this page and we will provide assistance
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Details

Article ID: 9158
Created
Tue 3/12/24 11:08 AM
Modified
Tue 4/30/24 10:51 PM

Related Services / Offerings (1)

Authentication
Can't sign in? Get assistance with usernames, passwords & 2-Factor Authentication wherever self-service is not possible.