Accounts

Self-service articles related to accounts, passwords and 2-Factor Authentication (2FA).

Articles (6)

2-Factor Authentication (2FA) Setup Guide

How to set up 2-Factor Authentication (2FA) for your ECU account.

How to Change your Password

Steps for changing a temporary password or improving the strength of an older password.

Password Self-Service Instructions

How to recover your username or reset a forgotten password without assistance from IT Services.

Signing in with 2FA

How to authenticate using Microsoft 365-enabled 2-Factor Authentication at Emily Carr University.

Virtual Private Network (VPN) Instructions

How to connect your ECU managed macOS or Windows device to VPN using Microsoft 2FA.

2-Factor Authentication (2FA) FAQs

Frequently asked questions about Microsoft 365 2FA and its relation to University services.