Self-service articles related to accounts, passwords and 2-Factor Authentication (2FA). If you get stuck, create a ticket directly from the article.
How to set up 2-Factor Authentication (2FA) for your ECU account.
How to recover your username or reset a forgotten password without assistance from IT Services.
Steps for changing a temporary password or improving the strength of an older password.
How to use Microsoft 365-enabled 2-Factor Authentication at Emily Carr University.
How to access your Service Desk account.
Understanding the two types of Apple accounts.
How to connect your ECU managed macOS or Windows device to VPN using Microsoft 2FA.
Frequently asked questions about Microsoft 365 2FA and its relation to University services.