Signing in with 2FA

Overview

ECU strongly recommends using Microsoft 2FA authenticator to safeguard your personal data. This article provides a step-by-step guide on how to sign in using the Microsoft authentication app.

Before You Get Started:

  • Visit our 2FA Setup Guide article to register and connect your account to the Microsoft Authenticator app.
  • The 2FA sign in process will look the same for all digital services.
  • Remember to keep your phone nearby, whenever you are accessing university accounts.
  • Never share your two digit code with anyone, not even IT Services staff.
  • See our FAQ for more information
  • If your phone doesn't support Microsoft Authenticator, please create a ticket and we will provide assistance.

 

Audience

This article is intended for the entire ECU community.


 

How to sign in with 2FA

Step 1:

At the Emily Carr University sign-in page,

enter your ‘xxxxxxx@ecuad.ca’ email as the username.

Step 2:

Enter your current ECU email password,

which is the same as your myEC password.

Step 3:

You will now be presented with a two digit code.

 

 

 

 

Step 4:

Open the Microsoft Authenticator app on your 2FA-registered phone.

Step 5:

Enter the two digit code as prompted by Microsoft Authenticator app.

 

 

 

 

Step 6:

Wait a few seconds for the authentication complete. You should now have access.


For more information on 2-Factor Authentication (2FA) FAQs , Click here!

For more information on 2-Factor Authentication (2FA) Setup Guide, Click here!

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Details

Article ID: 7988
Created
Wed 12/13/23 3:19 PM
Modified
Wed 6/12/24 12:32 PM

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