Overview
ECU strongly recommends using Microsoft 2FA authenticator to safeguard your personal data. This article provides a step-by-step guide on how to sign in using the Microsoft authentication app.
Before You Get Started:
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Visit our 2FA Setup Guide article to register and connect your account to the Microsoft Authenticator app.
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The 2FA sign in process will look the same for all digital services.
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Remember to keep your phone nearby, whenever you are accessing university accounts.
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Never share your two digit code with anyone, not even IT Services staff.
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See our FAQ for more information
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If your phone doesn't support Microsoft Authenticator, please create a ticket and we will provide assistance.
Audience
This article is intended for the entire ECU community.
Instructions
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Step 1:
Enter your username at the Emily Carr University sign-in page.
This will be the same as your ECU email address e.g., ecarr8018@ecuad.ca.
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Step 2:
Enter your current ECU password.
This will be the same password that you use for email.
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Step 3:
You will now be presented with a 2-digit code.
If you do not have cell service, or if you are using the 2Stable Authentication app you must use the 6-digit code method instead.
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Step 4:
Open the Microsoft Authenticator app on your 2FA-registered phone and enter the 2-digit code.
- This process is time sensitive.
- You must send a new 2-digit code if you run out of time.
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Step 5:
Wait a few seconds for the authentication process to complete.
You should now have access.
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For more information on 2-Factor Authentication (2FA) FAQs , Click here
For more information on 2-Factor Authentication (2FA) Setup Guide, Click here