Authentication

Service Details

Eligibility

  • Students and employees who are currently locked out.
  • Alumni who need to request a transcript.

No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.


Supported Accounts

Most university digital accounts use Microsoft 2FA.

 
Create Ticket

Related Articles (8)

Frequently asked questions about Microsoft 365 2-Factor Authentication (2FA) and its relation to University services.
How to set up 2-Factor Authentication (2FA) for your ECU account.
How to recover your username or reset a forgotten password without assistance from IT Services.
Wi-Fi is available throughout the campus for students, faculty, staff, and guests.
How to access your Service Desk account.
Steps for changing a temporary password or improving the strength of an older password.
How to use Microsoft 365-enabled 2-Factor Authentication (2FA) at Emily Carr University.