Password Assistance

Service Details


All students, staff and faculty. 

*No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.

Supported Accounts:

  • Microsoft 2FA
  • myEC
  • Email and Calendar
  • Moodle
  • Wi-Fi
  • VPN
  • Zoom
  • Adobe
  • PaperCut
  • Colleague
Create Ticket

Related Articles (3)

How to set up Two-Factor Authentication (2FA) for your ECU account.
Frequently asked questions about Microsoft 365 2FA and its relation to University services.
How to recover your username or reset your password without assistance from IT Services.


Service ID: 2645
Wed 7/27/22 5:25 PM
Mon 11/13/23 7:05 PM