Password Assistance

Service Details

Eligibility

All students, staff and faculty. 

*No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.

Supported Accounts:

  • Microsoft 2FA
  • myEC
  • Email and Calendar
  • Moodle
  • Wi-Fi
  • VPN
  • Zoom
  • Adobe
  • PaperCut
  • Colleague
 
Create Ticket

Related Articles (3)

2-Factor Authentication (2FA) Setup Instructions
How to set up Two-Factor Authentication (2FA) for your ECU account.
Microsoft 365 Two-Factor Authentication (2FA) FAQs
Frequently asked questions about Microsoft 365 2FA and its relation to University services.
Password Self-Service Instructions
How to recover your username or reset your password without assistance from IT Services.

Details

Service ID: 2645
Created
Wed 7/27/22 5:25 PM
Modified
Mon 11/13/23 7:05 PM