Authentication

Service Details

All students, staff and faculty.

*No credentials are required to submit a ticket, but additional steps will be taken to validate your identity.

Most university digital accounts use Microsoft 2FA.

Create Ticket

Frequently asked questions about Microsoft 365 2-Factor Authentication (2FA) and its relation to University services.

How to set up 2-Factor Authentication (2FA) for your ECU account.

How to recover your username or reset a forgotten password without assistance from IT Services.

Wi-Fi is available throughout the campus for students, faculty, staff, and guests.

How to access your Service Desk account.

Steps for changing a temporary password or improving the strength of an older password.

How to use Microsoft 365-enabled 2-Factor Authentication (2FA) at Emily Carr University.