Popular Services

Need additional assistance with technology? Place a request with IT Services.


Is something broken or not working? Report a issue impacting a university account, device, application or network.


Borrow software or get remote computer access from your personal device.


Request access and support in ECU’s shop, studio and media production environments.


Can't sign in? Get assistance with usernames, passwords & 2-Factor Authentication wherever self-service is not possible.


Space booking and approvals for student activities and community events.


Get early access to a course shell, troubleshoot enrollment or get extra assistance with content migration.


Reimbursement requests for materials associated with eligible courses.


Arrange technical support for an upcoming event.


Email and calendar customizations to support staff and faculty work.


At this time, only degree students may request a OneCard name change using this form.


Mobile, software and office phone solutions including long distance, ring groups, fax and voice mail.


Request special setups and software configurations for classrooms, studios and shared use devices.


Get help with university websites built on Craft, ​​​​WordPress and other platforms.


Get help with Colleague, Yocale, Calendly, Advocate and other cloud-hosted applications


Plan your grad show exhibition, from site specific requests to support for technology and safe installation.


Faculty and staff may request a license of Camtasia for use on a University or personal computer.


Report a safety hazard to be reviewed by the Occupational Health & Safety Committee.


Orientations and assistance with campus AV systems and videoconferencing tools.


Request to opt out of Alumni Association email forwarding service


Request upgrades to an assigned device including displays, videoconferencing and ergonomic accessories.


Add, transfer or remove University employees from digital services and organizational access groups


Get help installing drivers or assistance submitting a print job.


Apply for a preferred program major.